What’s going on right now?
Juno is a real-time integrated facility management app. It lets you see every action needed to push things in the right direction along with info on dashboards for full service performance providing full visibility (response time, reaction time, turn around time, amount of reactive calls, etc.), contracts, budgets, the condition of appliances or building parts. And more.
Start watching your facility operations now or learn more about Juno Pad and Juno Mobile.
Juno is ideal for sharing information between multiple teams and people. Juno is especially useful for Facility Managers, Property Managers, Service Contractors, Inspectors and Property Developers.
Get connected
Juno doesn’t just tell you what’s going on in the buildings you’re managing, it also knows who of your staff is responsible to do the work, where they are etc. Download JunoMobile or JunoPad interface free of charge and get connected instantly where ever you are with the right people where ever they are.
Work irrespective of your location
Thanks to the Facility Identification Protocol (FIP) you control and manage immediately your FM operations everywhere around the world. There are two great benefits of FIP. First, filter and go immediately to the information you need. Second, FIP makes it also possible everybody involved is on the same page.
360° feedback per Facility Entity
Check whats going on per Facility Entity like: portfolio, a building, a part of a building part,but also of an area or a room. A device or a piece of inventory. You can look into all details, what is planned, contract relevancy, incidents, workflows, etc.
Juno for great business efficiency
According to KPMG Business Performance Services organisations involved in Facility and Service Management processes can decrease transaction costs tremendously. Their report Cloud Computing based on JUNO’s Facility Identification Protocol (FIP) is very clear in their conclusions: “All parties involved benefited from the advantages. In proven business efficiency (+60%) as well as more control (+87% of the users expects more control) and the expectancy of less failures (+82%)”.
Enhance your Service Call Management
Requests + incidents such as disturbances or complains that need to be registered and diagnosed or worked on, have an individual system workflow. Registered incidents are automatically redirected to the first-line, person, department, contractor or sub-contractor. If they are not able to handle the incident, it can be forwarded to the second-line person or party with the click of a mouse or one tap of the finger.
Strengthen your Contract + Activity Management
Field Service employees will know their tasks may include step-by-step instructions, no matter if the source of their activities is contract work, project work or incident driven. Activities can be scheduled automatically as well as manually both with or without clients confirmation. It is all up to your preferences.
So easy to Work Together
Also multi-disciplinary activities with more than one person can be facilitated in a transparent and very straightforward way. Especially during planning and managing audit event this feature is an outstandingly helpful. End-to-End Activity Management with the Click of the Mouse or the tap of the finger.
Empower Field Service Employees
Manage your field service employees in the most efficient and controlled to date. Enjoy a fully integrated dispatching module to plan staff. And in combination with JunoMobile they will access planning, instructions, manuals, documents so they experience all the support they need. Contact with the entire ‘field’ will be managed in an efficient and organised manner, giving you complete peace of mind.
Track and trace
Identify Facility Entities (a building part, a room or appliance) with Barcodes or NFC-tags (Near Field Communication, technology also used for payment systems) for Proof-of-Service and Proof-of-Attendance through scanning them. JunoMobile, will log these scans.
Have the best Spend Control System in your business
It’s no small feat to establish a single integrated procurement system that enables you to manage thousands of different properties as separate entities. In JunoShop you classify the goods and services that your organisation purchases. It allows Purchasing professionals to simplify the management of catalogues and classify goods and services that their organisation purchases in a way that makes sense to the accessing organisation.
Share documents
Sharing documents is Effective for Business, Simple for everyone. JunoDocs is the easy way to host, manage and share any files. Enjoy no-zipping + unlimited data storage and attach drawings, warranty certificates, documents, presentations, videos, and images attached to Facility Entities (building parts, rooms or appliances).
Learning. Anywhere, anytime, anyone.
Winners create breakthroughs. They solve problems. And, they maximise resources in a way that adds massive value to their customers. Through access the experience of our most successful clients and our philosophy you can discover the technique and strategies that can be applied to improve the quality of your work. Follow the [Free e-learning Introduction programme] before you start.
Inspire, Educate and Unite you and your entire leadership team
The Ambassadors Training learns you to be the most Successful Business in your domain and help you constantly exceed your customers expectations and desires. Save costs and improve sevice. Your entire leadership team will meet the challenges of transformational change and to reinvent yourself in a dynamic marketplace.
Control in your hands
With the JunoControl feature you and your people will always have total control over facility issues such as: Service Level Agreements, Quality of Service, Safety, Hospitality, Risk and Compliance and Legislation. Inspect on your iPad or Android Tablet, And no matter if you Inspect key performance indicators, hold Baseline inspections, Performance inspections or Workflow driven inspections expect Business Intelligence not paper reports. All available with the Speed of the Internet.
Notification instantly by e-mail
When there is a reason, you will be notified by e-mail instantly or chose the option to receive daily reports automatically.
Time-Check
Record the time spend by people working in buildings, the time check feature is very useful for cleaning companies so they can easily register the presence of cleaning staff on the premises of their clients. All that the employee needs is a NFC enabled mobile. A link with a salary payroll system or your organization provides a comprehensive and automatic processing of the hours worked. Enjoy 100% error-free processing, with no paper time sheets.
Integration down to The Last Detail
When you want to pull/push/trigger data/action from/to applications such as SAP, AFAS, Microsoft and Oracle we prepare an integration plan that compliment Long-Term Business Objectives. Comprehensive integration with your ERP system means that aspects such as budgeting, invoicing, paying invoices, worked and travelled hours, employee statistics, location tracking, proof of attendance, proof of ownership are now all easily manageable, exactly where you want it to be managed.
Watch Long-term budgets unfold
In order to make long term plannings and budgets the Long-term module helps building owners to develop a well-considered vision for their property. JunoLongterm is built on The European-based Asset Life Cycle Analysis norm NEN 2767 for and has even been the successful standard for the New York Subway Organization since 2002. So, not only us felt in love with this norm. Budgets and multiple-year maintenance planning can transparent and easy be ensured by determining the Conditions of Building Parts and Appliances.
Streamline the project work processes
Quotes and recommendations unveiled, approved and planned with JunoQuote module. It is more than just cool to have full visibility of the pipeline. Automating these key business processes, improves operational controls and gives much more control and speed to these procudures.
Workflow management simplified
JunoFlow, a simple, cost-effective, workflow solution which helps organizations to easily design, automate, and deploy approval-based business processed. Especially designed for different people of different organisations what is so special for Facility Services. And including Facility Entities (building parts, rooms or appliances) connections for 360° feedback. Well, there is one more exciting feature we cannot restrain to tell you right now: Tasks can be Boundlessly delegated without losing Track of Responsibility.
Serious Problems? The proper Workflows will start automatically
You will feel tremendously empowered when workflows start automatically, thanks to previously established connections to certain status changes or exceeding minimum acceptable levels. For example, a specific workflow can be generated from a specific completed activity or in general when a work is disapproved, a service level agreement is not being adhered to, and so on.
Provide your planners an End-to-end integrated Employee Scheduling Board
Taken into account, current workforce capacity, required skills, regulations, and all other factors you need a Schedule Board that simplifies Superb Employee Scheduling. With its intuitive Drag & Drop, color-coded graphical display, our Schedule Board simplifies and increases the speed of the dispatching process.The entire rostering and shift scheduling process enables your planners to see the big picture without getting bogged down in details. The result: effective rosters and schedules that optimally balance business, customer, and employee needs.
Calendar Synchronization
If you use Google Calendar, Microsoft Outlook, Apple iCal, or another calendar application that supports the iCalendar format, you can subscribe to your JunoCalendar and changes to your schedule will automatically be synched to your personal calendar application.
Due to release July 2011.
Expand the Blueprint of a building in Juno Fast + Easy
For those account managers among you, we optimised the work to expand a detailed building blueprint in Juno by utilising some of the modern technologies available on iPad or Android Tablet. This is an increasingly popular method called JunoEstablish. No more double work like over typing paper note in excel. We hope this will make it easier for people to expand the buildings blueprint while walking in the building.
Start to Expand a dynamic Blueprint of a building Fast and Easy
Service Level Agreement connections
SLAs can be connected to your contract and activity management. So they are easy to inspect by specialised inspectors or one of your guys.